![]() A program required for this install to complete could not be run. I-tunes: There is a problem with Windows installer package. I downloaded from Microsoft a program to fix "problems installing and uninstalling programs on Windows-based computers" from here: it is not only related to windows defender, today I tried to install I-tunes and I got the same message.ĥ it seems as if any installation is rejected that uses windows installer although I am logged on as administrator.Ħ. TYhe google suggestion followed by the Microsoft support did not solve my problem.Ĥ. I did not very much appreciate the remark BWD.ģ. I checked the laptop with Kaspersky and with Superantispyware.Ģ. First of all :ġ.the laptop is not infected. The discussion is going in the wrong direction. If it does not find anything, it still is a good program to have on hand. I will give you peace of mind about anything hiding in your machine, its a possibility. I think at this point you should download, update, and run SuperAntiSpyware free. ![]() This is a M$ Troubleshooting possibility, here: Then, before you do anything else, take the machine off the internet altogether, even if you have to pull the Ethernet cable or shut off the router.ĭisable Sopho, install Defender, go back on line so Defender can update itself. I would go thru the process listed below in the M$ solution to remove all traces of Defender first, then download a fresh copy and leave it on the Desktop. In this case, if you really want to try to install Defender, you will have to at least disable Sopho and see if you can install Defender in this manner. What is the operating system you are using ? Do you realize you can not run two anti-virus programs on the same machine ? Why do you want to install Defender also ? If you just want to replace your security system, there are more modern choices available, a lot of them are free also. Hi, I see you are using Sophos as your security system.
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